One of the things I’ve most appreciated from Nancy is her openness to new ideas and willingness to experiment. As a result of her initiative, she’s been able to introduce the AAA Ohio Auto Club to programs that have streamlined processes and created new member engagement strategies. Nancy has been a tremendous influence for other AAA/CAA Clubs while presenting E-Business, social media and marketing best practices in numerous National conferences and forums. She has a vibrant personality that helps guide the people around her in decision making and doing what is best for both the Club and it’s members.

I’m privileged to be a colleague of Nancy’s and successfully worked on many projects over the last several years.